FAQ

  • HOW LONG DOES SHIPPING TAKE
    • Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. All customers will receive a confirmation email with tracking information when the order has shipped. All orders are shipped via USPS Priority Mail. The cost of shipping is determined by the weight of your order.

      Some earrings are made to order so please allow an additional 1-3 days for your order to be processed
  • WHAT ARE THE EARRINGS MADE OF?
    • Juste Etre earrings consist of Egyptian cotton and or acrylic yarn, stainless steel hooks, jump rings, and plastic. Sterling Silver finishes are available upon request at an extra charge.

      Sterling Silver - $6 extra
  • DO YOU ACCEPT RETURNS
    • Online purchases made through the site are valid for exchange, within 14 days from the ship date. All exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. If an exchange is approved you will receive store credit via email. Customer will be responsible for the return shipping cost
  • HOW DO I PLACE A CUSTOM ORDER
    • To place a custom order fill out the contact form and include the name of the earring and colors that you’d like to have customized. If further information is required you will receive a follow up email.